IIC C130 : Essential Skills for the Insurance Broker and Agent

C130 real exams

Exam Code: C130

Exam Name: Essential Skills for the Insurance Broker and Agent

Updated: Aug 17, 2026

Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales and Client Needs10%- Client consultation
- Risk identification
- Insurance solutions
Topic 2: Property Insurance Exposures10%- Small commercial property risks
- Personal property risks
- Exposures and perils
Topic 3: The Application Process10%- Completing applications
- Underwriting considerations
- Duty of disclosure
Topic 4: Property Insurance Wordings12%- Valuation methods
- Common policy forms
- Coverages and exclusions
Topic 5: Claims Handling8%- Broker's role in claims
- Claim reporting process
- Settlement and subrogation
Topic 6: Liability Insurance12%- Legal liability concepts
- Personal liability coverages
- Commercial general liability
Topic 7: From Quote to Policy10%- Policy issuance and delivery
- Policy structure and components
- Quotation and binding authority
Topic 8: Communication and Service Skills8%- Record keeping
- Policy changes and endorsements
- Client communication
Topic 9: Insurance and the Intermediary10%- Legal duties and ethics
- Roles of brokers and agents
- Licensing and regulation
Topic 10: Automobile Insurance10%- Mandatory and optional coverages
- Provincial variations
- Rating and policy issues

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. To protect themselves against claims that arise long after the policy expiration date, a broker should retain a permanent copy of which policy?

A) Liability
B) Property
C) Automobile
D) Crime


2. An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A) Connect the insured with their loss adjuster to discuss the claim
B) Provide expected settlement values to the insured
C) Review the policy wordings with the insured
D) Advise the insured to contact the ombudsperson


3. What should the intermediary do if the person reporting the claim is not named on the insurance policy?

A) Send the client a statement of claim
B) Attempt to discuss the matter with the client
C) Ask the insurer to add the interested party as an additional insured
D) Contact the police


4. How much would Company B be required to pay for an insured loss of $200,000 if all three insurers' wordings have a contribution clause?
Insurer | Amount Insured
Company A | $300,000
Company B | $80,000
Company C | $20,000

A) $80,000
B) $25,000
C) $40,000
D) $20,000


5. Relay Cycle Shop has been non-operational for six months since an arsonist set fire to the building. The store is empty of all contents, and contractors continue to work onsite. The owner of the shop anticipates it will be able to reopen in four weeks. How would the shop traditionally be categorized by the insurer?

A) Vacant
B) Unoccupied
C) Idle
D) Abandoned


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: A

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