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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. UrsaMajor Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?

A) "Allow guest users to self register" in the Administration Workspace
B) "Enable Image Connect for guest users" in the Administration Workspace
C) "Let guestusers view asset files and CMS content available to the community" in the Administration Workspace
D) The "Jepson" theme in the Builder Workspace

2. DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

A) Financial Services Lightning template
B) Financial Services Community permission setlicense
C) Insurance Agent Portal Lightning template
D) Insurance agent permission set license

3. Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers

A) Select a permission pot for a given experience
B) Select the profile for a given experience
C) Create a permission Set
D) Edit the applicable user profile

4. Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve casesfor their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?

A) Partner Community
B) Customer Community
C) Employee Community
D) Customer Community Plus

5. Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?

A) The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
B) The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individualobject to give Public Read Only access to Experience Cloud users.
C) Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
D) The external sharing model should be updated so that the Account object is private but the Contact object remains public only

Solutions: