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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

Question 1

Which of the following commands is used to map a network drive?

A. NETMAP
B. NET USE
C. NETSTAT
D. NBTSTAT

Question 2

Which of the following operating systems has the Shake, Peek and Snap features?

A. Windows Vista Business
B. Windows 7 Professional
C. Windows XP Home
D. Windows XP Professional

Question 3

A technician needs to verify that a user's computer can connect to a particular server using TCP/IP. Which of the following commands should the technician run?

A. PING
B. MSCONFIG
C. NET USE
D. IPCONFIG

Question 4

A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of the problem?

A. The print queue is holding jobs from printing.
B. The printer is not designed to print legal sized pages.
C. The paper size for the tray is incorrect in the printer setup.
D. The paper weight is too heavy for the printer.

Question 5

A user calls the helpdesk to report that their local printer is not printing any of the jobs that have been submitted this morning. Other users in the vicinity are not having any issues printing to the same unit via the network. The user in question connects to the printer over USB cable that connects to a laptop dock. Which of the following is MOST likely at fault here?

A. Other users are overloading the printer causing it to run out of memory.
B. The user's dock has a power problem with its built-in USB port(s).
C. The printer accidentally had its onboard wired network jack disabled.
D. The printer only supports USB 2.0 and the user has a USB 3.0 enabled dock.

Solutions: