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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A) the change process
B) the release tool
C) the discovery tool
D) the configuration process

2. Why is an organization chart useful to identify key stakeholders for an IT asset and service management solution?

A) It provides an overview of the key business units which helps identify the unit managers to interview.
B) It identifies the key business units and teams supporting IT asset and service management processes.
C) It outlines the hierarchy and dependencies between departments responsible for IT asset and service management.
D) It identifies the most important key business units using the IT asset and service management solution.

3. Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)

A) Java Message Service messaging
B) XML and flat files
C) CORBA
D) UDP protocol
E) Command Line Interface

4. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A) The required number of all licenses is doubled because the development environment does not require separate licenses.
B) Only TADDM licenses are tripled.
C) The required number of all licenses is tripled.
D) The required licenses number does not change.

5. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Application Dependency Discovery Manager
C) IBM Tivoli Monitoring
D) IBM Tivoli Business Service Manager

Solutions: