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HP HP2-I15 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Selling Strategy | - Sales Skills
|
| HP Business Personal Systems Overview | - Fundamentals
|
| HP Solutions and Features | - Product Features
|
| Sales Scenarios and Applications | - Practical Scenarios
|
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
As a result of HP's mission to reinvent technology, which "world's first" HP inventions help businesses modernize their working environment? (Select three.)
- A. highest screen-to-body ratio in a business convertible
- B. world's longest battery life in a 14" business convertible
- C. world's longest battery life in an AMD-based mainstream business notebook
- D. world's first facial scanner
- E. world's first detachable digital pen
- F. world's first bezel-less screen
- G. world's first fingerprint reader
Correct Answer: A,B,E 🗳️
What are the major differences between the experience age and the information age?
- A. The experience age is about people working together, in the same office, with better technology, to solve shared problems.
- B. The experience age is centered around the experiences people have while learning, including which school they attended and how it prepared them for future work.
- C. The experience age is centered around experiences, smart technology, and efficiency, with people working anywhere, at any time, often in shared offices or cafes.
- D. The experience age is about how the VR technology is changing our lives and our experiences.
Correct Answer: C 🗳️
What ate the characteristics of the workforce under 37 years of age?
- A. various masters, remote workers, trustworthy
- B. tech-friendly, not keen to share information, highly educated
- C. eco-friendly, mid-levels of education, faithful
- D. technology focused with flexibility demands and light loyalty
- E. directionless, cash rich, highly innovative
Correct Answer: D 🗳️
What are the characteristics of the new work style that results from moving into the experience age?
- A. cloud-based workflow; office will be wherever you are with no fixed location; people will stay in a job for around 3 years on average
- B. computer-based workflow in the office; flexible working hours: fixed location
- C. cloud-based workflow; working from home; people staying in jobs for around 5 years
- D. cloud-based workflow in the office; nothing stored on local computers; more personalized, faster experience
Correct Answer: D 🗳️
What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
- A. HP Care Pack
- B. HP DaaS one-year pack
- C. HP Support Assistant
- D. HP Services
Correct Answer: D 🗳️
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