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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A) Credit card status
B) 1% cash back credit card
C) No annual fee credit card
D) Credit card number

2. DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.

3. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?

A) Dynamic template
B) Output template
C) File template
D) Email treatment

4. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

A) Applicability rules
B) Customer contact limits
C) Volume constraints
D) Suppression policy

5. As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

A) Resource Planning
B) Accounting
C) Collections
D) Retention
E) Service

Solutions: