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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Positioning & Competitive Differentiation | 20% | - Financing and acquisition options - Compare against competitor solutions - Value proposition and customer pain points - Technical and delivery assessment process |
| Topic 2: Product Features, Benefits & Use Cases | 25% | - Functionality and differentiation of key products - Integration with cloud and hybrid environments - Data reduction technologies - High availability and replication options |
| Topic 3: Customer Needs Analysis & Solution Design | 30% | - Match workloads to storage architectures - TCO and ROI analysis - Capacity planning and performance considerations - Assess business and technical requirements |
| Topic 4: IBM Storage Portfolio and Solutions Overview | 25% | - Tape and archive solutions - Enterprise disk systems (DS8000, Storwize, XIV) - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Data protection and continuity offerings |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
What are two important client requirements in reference to storage infrastructure regarding Cloud, Analytics, Mobile, Social, and Security (CAMSS) workloads? (Choose two.)
A. Massive scale and rapid pace
B. Simplified infrastructure
C. Data elasticity
D. Controlled data growth
E. Provide business insights
Question 2
A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
What should the IBM sales specialist suggest?
A. DB2 Content Manager
B. IBM Spectrum Control
C. IBM Spectrum Virtualize
D. Active Cloud Engine
Question 3
Which two IBM storage offerings support OpenStack? (Choose two.)
A. XIV
B. Storwize family
C. ProtecTIER
D. FlashSystem 840
E. TS3500
Question 4
A customer has heard that there could be issues with Easy Tier that will cause hot spots to occur with a given tier of disk. The customer already has hot spot concerns and desires a solution that will minimize those concerns.
Which new feature in Release 7.3 will minimize this concern?
A. Balancing
B. Three tier support
C. Limiting
D. External virtualization
Question 5
A customer is interested in using IBM Spectrum Scale, but is concerned about the cost of keeping the data on spinning disk.
How can IBM Spectrum Scale lower costs?
A. By using Easy Tier to migrate to NL-SAS
B. By using IBM Spectrum Archive to migrate to tape
C. By using OpenStack Cinder to migrate to lower tier storage
D. By using DFSMS to migrate to a lower tier of storage
Solutions:
| Question 1 Answer: A,E | Question 2 Answer: D | Question 3 Answer: A,E | Question 4 Answer: C | Question 5 Answer: A |






