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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Using rules in opportunity management, what is the prerequisite to determine the sales team?
- A. A Work Distribution
- B. A Territory
- C. A Party Role
- D. A Workflow
Correct Answer: A 🗳️
What you can use to map the complex organizations structure of a large account in SAP Hybris Cloud for Customer?
- A. Territory Hierarchy
- B. Organizational Structure
- C. Product Hierarchy
- D. Account Hierarchy
Correct Answer: D 🗳️
It is possible to restrict access rights with the following access restrictions. Choose the correct answers.
- A. No Access
- B. Restricted
- C. Unrestricted
- D. Partly Unrestricted
Correct Answer: A,B,C 🗳️
You need to change the settings for the lead aging notification. What do you have to do?
- A. Use the business configuration work center to modify the number of days of the notification expiration
- B. Use the Application and User Management work center to assign users to the notification
- C. Use the Sales work center to trigger the time of the notification
- D. Use the Administrator work center to set up priorities for the notification
Correct Answer: A 🗳️
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
- A. You create the contact master record only and add it to the account hierarchy
- B. You merge both accounts and create the contact record for that account
- C. You create different contacts for each account
- D. You create the contact for the first account and add the same contact to the second account
Correct Answer: D 🗳️
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