[Mar-2022] OmniStudio-Consultant Dumps PDF - OmniStudio-Consultant Real Exam Questions Answers [Q50-Q67]

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[Mar-2022] OmniStudio-Consultant Dumps PDF - OmniStudio-Consultant Real Exam Questions Answers

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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

TopicDetails
Topic 1
  • Collect and group the customer 360 Information required to show to an end user
  • Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools
Topic 2
  • Explain the purpose and benefits of Integration Procedures and DataRaptors
  • Explain the basic structure of an OmniScript
Topic 3
  • Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples
  • Identify business process step requirements and map them to OmniScript Components
Topic 4
  • Create fit
  • gap analyses between requirements and OmniStudio capabilities
  • FlexCards to ensure they meet customer requirements
  • needs
Topic 5
  • Design Integration Procedures and related DataRaptors
  • Explain the capabilities, use cases and purpose of using FlexCards

 

NEW QUESTION 50
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?

  • A. Create a new contact FlexCard for the new actions
  • B. Add a flyout to the existing FlexCard
  • C. Add a menue element and Include all the actions
  • D. Use a block element to add these new actions

Answer: C

 

NEW QUESTION 51
Which OmniStudio tool is optimized for performance and minimizes configuration time?

  • A. DataRaptor Extract
  • B. Integration Procedure
  • C. DataRaptor Turbo Extract
  • D. Calculation Procedure

Answer: C

 

NEW QUESTION 52
An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

  • A. DataRaptor Transform Action
  • B. Integration Procedure Action
  • C. HTTP Action
  • D. DataRaptor Post Action

Answer: B

 

NEW QUESTION 53
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

  • A. Create a specific OmniScript for each business process.
  • B. Add more Step elements to create shorter pages.
  • C. Add more conditional views to branch the OmniScript into logical sections.
  • D. Pass the process type as an input parameter.

Answer: C

 

NEW QUESTION 54
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object.
For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

  • A. Single FlexCard with multiple actions
  • B. Multiple FlexCards with single action
  • C. OmnlScript with multiple Step elements
  • D. Salesforce list view with custom buttons/links

Answer: A

 

NEW QUESTION 55
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?

  • A. Divide Step 2 into two steps, so each task is distinct.
  • B. Use Multi-select elements in Step 3 for the product list.
  • C. Use an Edit Block in Step 4 to enter payment information.
  • D. Remove Step 1 and prefill the account information automatically.

Answer: D

 

NEW QUESTION 56
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers

  • A. Response
  • B. HTTP
  • C. DataRaptor Post
  • D. DataRaptor Extract

Answer: C,D

 

NEW QUESTION 57
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7 Choose 3 answers

  • A. FlexCard
  • B. Calculation Procedures and Matrices
  • C. Integration Procedures
  • D. OmniScript
  • E. OmniStudio Action

Answer: B,C,D

 

NEW QUESTION 58
Which three use cases should be implemented using Calculation Procedures & Matrices?
Choose 3 answers

  • A. Use location and past usage to determine the monthly cost for an energy product.
  • B. Use risk factors for an insured item to determine different insurance product options.
  • C. Use the product color and capacity to determine the price of a product.
  • D. Use rules to determine eligible insurance products based on a house's address and age of the building.
  • E. Use a house's address, size, and age of the building to determine an insurance premium.

Answer: A,B,C

 

NEW QUESTION 59
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

  • A. * A header FlexCard for client information and profile attributes
    * Child FlexCards for investment instruments with a Flyout for additional information
  • B. * A header FlexCard for client information with a Flyout for profile attributes
    * Child FlexCards for investment instruments with a Flyout for additional information
  • C. * A header FlexCard for client information and profile attributes
    * FlexCards for investment instrument information
  • D. * An OmniScript with a Step for client information
    * Block Elements for investment instruments

Answer: D

 

NEW QUESTION 60
A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded.
What solution should the consultant recommend?

  • A. Integration Procedure and DataRaptor Turbo Extract
  • B. DataRaptor Turbo Extract
  • C. DataRaptor Extract with Chaining
  • D. Calculation Procedure and DataRaptor Turbo Extract

Answer: A

 

NEW QUESTION 61
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?

  • A. Add reusable OmniScripts for each step
  • B. Combine these actions into an Integration Procedure
  • C. Add conditional views to the OmniScript
  • D. Change DataRaptors to extract single objects

Answer: B

 

NEW QUESTION 62
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers

  • A. Text
  • B. Number
  • C. Line Break
  • D. Text Area
  • E. Telephone

Answer: A,C,E

 

NEW QUESTION 63
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers

  • A. Select
  • B. HTTP Action
  • C. Multi-select
  • D. Text Block
  • E. Text Area

Answer: A,B,D

 

NEW QUESTION 64
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

  • A. Text Area
  • B. Headline
  • C. Input Block
  • D. Step

Answer: B

 

NEW QUESTION 65
An existing OmniScript used to capture and update customer information displays the following information o same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the inform because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

  • A. Use Section to break the information and Headline to the title and a required icon in the input
  • B. Use a template for each category and adding custom code for the required validation
  • C. Use Block elements to group and required property checked in some of the inputs
  • D. Use a Visualforce Page with the categories, labels, and the required validation

Answer: C

 

NEW QUESTION 66
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

  • A. FlexCards and DataRaptors
  • B. FlexCards and Integration Procedures
  • C. OmniScripts and Integration Procedures
  • D. OmniScripts and DataRaptors

Answer: C

 

NEW QUESTION 67
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Dumps Real Salesforce OmniStudio-Consultant Exam Questions [Updated 2022]: https://quizmaterials.dumpsreview.com/OmniStudio-Consultant-exam-dumps-review.html