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Avaya Midsize Solution Design Sample Questions:

1. You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A) 200 Telephony users and 435 UC users
B) 410 Telephony users and 225 UC users
C) 400 Telephony users and 235 UC users
D) 210 Telephony users and 425 UC users

2. Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications.
In the area of cloud communications, which characteristic is associated with midsize businesses?

A) They will gain greater flexibility.
B) They Improve and extend the mobile infrastructure.
C) They can shift to cloud storage for data and Information.
D) They decrease solution complexity by reducing features.

3. What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?

A) It has a smaller touch screen.
B) It has visible mechanical buttons.
C) It does not Include a camera.
D) It is not an all glass device.

4. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A) File sharing is not a capability within Avaya Spaces.
B) All levels of users can share files.
C) Only Member level users and above can share files.
D) Only Owner/Admin level users can share files.

5. A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A) Proactive Outreach Manager
B) Communication Control Toolkit
C) Outbound Campaign Management Tool
D) Orchestration Designer

Solutions: