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Apple OS X Support Essentials 10.9 Sample Questions:

1. Which of these files will Time Machine, by default, NOT back up?

A) A file that Time Machine identifies as conflicting with a previously backed-up file
B) A Time Machine preference .plist file
C) An encrypted file that was created to track passwords
D) Any file in the Trash

2. What are the primary user session stages in OS X? What are the visual and audible cues of these items?

A) Each primary stage of the user session can be indicated by the following: the loginwindow process displays the login screen; the userlaunchedprocess loads applications like the Finder after user authentication; and the user environment is active any time the user is logged into the system.
B) In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar. You can get further details regarding this Apple ID, by selecting View My Account in the same menu.
C) During user logout, the user's loginwindow process doesthe following: requests that all user applications quit;automatically quits any user background processes; runs any logout scripts; records the logout to the main system.log file; resets device permissions and preferences to their defaults; and quits the user's loginwindow and launched processes.
D) An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.

3. On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.

A) True
B) False

4. System Preferences is divided into five categories, from top to bottom; Personal, Hardware, Internet & Wireless, System, and Other.

A) What are the advantages of application sandboxing?
B) What are the five System Preference categories?
C) What does the diagnostic reporting feature do?
D) How does file system journaling work?

5. Review the screenshot from FileVault preferences, and then answer the question below.

If you click Enable User for the Logan White account, what is the effect?

A) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
B) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
C) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
D) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.

Solutions: