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NEW QUESTION # 97
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?
- A. Review the Slack Connect connections in the Org Admin dashboard.
- B. Search for Slack Connect channels in the channel management dashboard.
- C. Review the Slack Connect section of your Slack sidebar.
- D. Export the list of Slack Connect channels from the analytics dashboard.
Answer: A
Explanation:
Slack states:
"The Org Admin dashboard provides a section where you can view all Slack Connect connections - including which organizations you are connected with." The sidebar (A) only shows personal view. Channel Management (C) shows channels, not connections.
Analytics dashboard exports (D) focus on usage metrics, not organizational connections.
(Reference: Slack Administration Study Guide - Managing Slack Connect Connections)
NEW QUESTION # 98
You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)
- A. It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.
- B. It will enable automatic additions of members in an IdP group to channels within your organization.
- C. It will enable member provisioning as a required step for all Org Owners.
- D. It will enable automatic approvals and authentications of integrations within your organization.
- E. It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.
Answer: A,B
Explanation:
According to Slack's official documentation on IdP group management:
"Mapping IdP groups to Slack allows automatic provisioning and deprovisioning of users to workspaces and user groups. Members added to an IdP group are automatically added to associated Slack user groups and workspaces." This dramatically reduces manual effort and ensures correct workspace and channel access is kept current.
Slack Connect (C) is external collaboration and not managed directly via IdP groups. D and E are unrelated to IdP functionality.
(Reference: Slack Administration Study Guide - Identity Provider Group Mapping)
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NEW QUESTION # 99
Your team is planning to upgrade from the Pro plan to the Business+ plan.
The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.
As an admin, you're most concerned with how this statement can support end users.
What is the strongest benefit a vision statement provides for end users?
- A. A user will understand the purpose of using Slack for their work in a new shared way.
- B. A user will be able to describe their permissions compared to admin permissions.
- C. A user will know about newly released features.
- D. A user will learn several Slack channels they should join.
Answer: A
Explanation:
Slack's guidance on change management recommends:
"A vision statement defines the purpose of Slack in the organization's broader workflow. It helps end users align on why Slack is being used and how it supports their day-to-day work." It focuses on strategic understanding, not tactical elements like channel lists (B), permissions (C), or feature updates (D).
(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Planning)
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NEW QUESTION # 100
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
- A. Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.
- B. Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.
- C. Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.
- D. Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.
Answer: C
Explanation:
Slack recommends:
"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings." This directly helps service agents collaborate live without adding overhead.
Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.
(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)
NEW QUESTION # 101
You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?
- A. Several members in the channel are also communicating by direct message (DM).
- B. Channel members need to share sensitive files which should not be accessible by the wider workspace.
- C. Channel membership is low; in the single digits.
- D. Members of the workspace do not wish to be notified of new content in the channel.
Answer: B
Explanation:
Slack best practices state:
"If channel content needs to become more sensitive or confidential, converting a public channel to private helps control access to information." Low membership (B) or duplicate conversations (C) are not valid reasons. Notification preference (A) does not relate to confidentiality.
(Reference: Slack Administration Study Guide - Guidelines for Converting Channels)
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NEW QUESTION # 102
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days.
The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?
- A. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
- B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only
- C. Changing the workspace's message retention and deletion policy for all channels and direct messages to
"Keep Everything" and allowing everyone to create channels - D. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
Answer: D
Explanation:
Slack's best practices for promoting open communication are:
"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication." Also:
"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks." Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.
(Reference: Slack Administration Study Guide - Messaging and Retention Policies)
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NEW QUESTION # 103
You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)
- A. Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day.
- B. Implement eDiscovery within Slack to ensure that all communications are archived.
- C. Meet with your compliance and legal teams to set policies for Slack at your company.
- D. Promote a member of your compliance team to Org Owner.
Answer: C
Explanation:
Slack compliance best practices state:
"Before configuring Slack for compliance, companies should meet with legal and compliance teams to set internal communication, retention, and monitoring policies tailored to regulatory requirements." Implementing eDiscovery (D) is important later, but setting policies first ensures the correct technology choices. B and C may not align with regulatory needs without first setting clear policies.
(Reference: Slack Administration Study Guide - Compliance and Legal Alignment)
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NEW QUESTION # 104
You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?
- A. Download the workflow file, edit the JSON file, and import the updated workflow file.
- B. Add a new step to your workflow calling out what has changed since the previous iteration.
- C. Unpublish your workflow, modify the workflow steps, and republish your workflow.
- D. Delete your workflow and create a new workflow with the updated project information.
Answer: C
Explanation:
Slack's Workflow Builder guidance states:
"To update an existing workflow, unpublish it, make edits to the steps or messages, and republish it." Editing JSON manually (B) is unnecessary. Adding a step (C) is a patch, not a real fix. Deleting and rebuilding (D) is inefficient when Slack allows direct editing.
(Reference: Slack Administration Study Guide - Managing Workflows)
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NEW QUESTION # 105
You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?
- A. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
- B. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
- C. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
- D. Mandatory two-factor authentication (2FA) on the Slack Free plan
Answer: C
Explanation:
Slack best practices state:
"SAML-based SSO and SCIM provisioning (through IdP groups) are available on the Business+ plan. This enables automation of user management and enhances login security." Google Workspace SSO (A) without SAML lacks the full control needed. 2FA (B) is a good practice but doesn't automate provisioning. Enterprise Grid (C) would be overkill and costly for a small organization.
(Reference: Slack Administration Study Guide - Identity and Access Management)
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NEW QUESTION # 106
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Encourage members to add a channel purpose and topic.
- B. Restrict new channel creation to admins only.
- C. Change her workspace settings to allow all members to archive channels.
- D. Standardize and communicate channel naming conventions.
Answer: D
Explanation:
The first step to addressing duplicate channels and improving discoverability is:
"Standardizing channel naming conventions, making it easier for members to find existing channels and understand their purpose." Slack best practices emphasize that a standardized naming system helps with searchability and organization.
Although adding channel topics and purposes (Option C) is also good practice, naming conventions are the first priority.
(Reference: Slack Administration Study Guide - Channel Management and Naming Best Practices)
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NEW QUESTION # 107
As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.
Which TWO actions can you take within the External People Management dashboard?
(Choose 2 answers.)
- A. Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.
- B. Approve or deny Slack Connect requests.
- C. View all external people connected to your org and the Slack Connect channels they belong to.
- D. View all Slack Connect invitations.
- E. Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.
Answer: C,E
Explanation:
Slack's External People Management dashboard allows Org Admins to:
"View all external users, the channels they are connected to, and remove them, especially if they have 'Can post & invite' permissions." Admins cannot view all Connect invitations (C) or directly approve/deny Connect requests (D) from this dashboard - that happens in different settings.
(Reference: Slack Administration Study Guide - Managing External Collaborators)
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NEW QUESTION # 108
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
- A. Inform users that if they want a new workspace they should reach out to you via direct message (DM).
- B. Post the requirements in the #general channel so that your members can see them.
- C. Enable workspace creation requests via Org Settings.
- D. Create a workflow in the #help-admins channel that requires users to provide justification for their request.
Answer: C
Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 109
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
- A. Make VPN mandatory
- B. Restrict access based on IP
- C. Block Workspace access
- D. Block message copying and the downloads
Answer: D
Explanation:
Slack's mobile security features on Enterprise Grid allow:
"Blocking the ability to copy messages and download files on unmanaged devices to protect sensitive data." IP restrictions (Option B) and VPN enforcement (Option D) are broader network security strategies but not specific mobile device security features. Blocking workspace access completely is not the goal; securing content on devices is.
(Reference: Slack Administration Study Guide - Mobile Security Features and Compliance Settings)
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NEW QUESTION # 110
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
- A. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
- B. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
- C. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
- D. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
Answer: D
Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 111
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
- A. Create workspaces for each product line sold, where each workspace is the "primary" workspace for the employee.
- B. Create workspaces for each department and sub-department in the company.
- C. Create workspaces based on how information is shared, and where employees have one "primary" workspace where they spend 80% of their time.
- D. Create one workspace, where each product line sold has its own channel.
Answer: C
Explanation:
In Enterprise Grid, Slack recommends that:
"Workspaces should be structured to group people based on how information is shared, and each employee should ideally have one primary workspace where they spend about 80% of their time." This minimizes disruption, maintains the current collaboration patterns, and keeps cross-functional communication effective.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Strategies)
NEW QUESTION # 112
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
- A. Create a public channel for coordination, but continue using group DMs, and DMs for content that needs to stay private.
- B. Start a new group DM with only the new members of the team.
- C. Convert the group DM to a private channel, and then invite the new members.
- D. Continue using the group DM, and invite the new members to it.
Answer: C
Explanation:
Slack documentation advises:
"Group DMs cannot be expanded to include or replace members after they are created. If you need to manage membership over time, you should create a private channel." Converting the group DM into a private channel allows Chandler to maintain privacy, manage membership changes, and centralize discussions securely.
(Reference: Slack Administration Study Guide - Private Channels vs. Group DMs)
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NEW QUESTION # 113
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